Eishtec, the Waterford based
customer contact solutions provider, announced today that it is to create 250
new jobs by October 2013 as part of a major expansion via a new custom built
facility in Drinagh, Co. Wexford.
Eishtec currently employs
400 people in its Waterford site at the Cleaboy Business
Park and these additional jobs will
bring its total workforce to 650 across the South East region of Ireland.
Brian Barry, one of the co-founders
of Eishtec, said: “We are particularly encouraged by this growth because in
January 2012 we announced 250 jobs for Waterford
and, based on delivering strong performance to date, we have been able to grow
beyond that figure to 400. We want to acknowledge the personal interest and support
of Minister Bruton and the Department of Jobs, Enterprise
and Innovation as well as the ongoing support of Enterprise
Ireland
in our growth to date and these new jobs will be subject to their continued
assistance”.
Minister for Jobs, Enterprise and
Innovation, Richard Bruton TD, said:
“Eishtec is a great role
model for what we are trying to achieve in the Irish economy. This is an Irish
company, founded by three former employees of a multinational, winning business
in a highly competitive market, and growing employment in a part of the country
which has suffered from high levels of unemployment. Through continued
implementation of the Action Plan for Jobs I am determined to ensure that
companies like Eishtec can continue to start-up, grow, and create the jobs we
need”.
The growth is on the back of
Eishtec securing an expansion to an existing contract with EE, the company
behind the UK
telecommunications brands Orange,
T-Mobile and EE. EE is a new brand that recently launched the UK’s first mobile superfast 4G
network.
Eishtec will expand its
support for Orange
and T-Mobile customers with smartphone service and technical care, including Android
and iPhone.
Making the announcement
Heather Reynolds, co-founder, said: “We believe this expansion is testament to
the skills and positive attitude of the people we've recruited. We are
delighted to be expanding our business further to 650.
Recruitment for the new
positions is currently underway.”
"This is another
significant win for Eishtec, the South East and Ireland. We have the skills and
experience in our team to provide the highest quality services to our clients
and help support the achievement of its business objectives.” Ms. Reynolds
added. “We're delighted we can maintain a proud tradition of providing
market-leading customer services to blue chip organisations.”
Eishtec was set up by
Heather Reynolds, Brian Barry and Colm Tracey in May 2011 with nine employees.
The company is now recruiting for service and technical support roles, with all
training provided by Eishtec.