Home Instead
Senior Care, which provides home care services for our seniors, recently
highlighted its concerns surrounding the growing “black economy” in the elderly
care sector.
With a rapidly
expanding population of over 65s, senior care services have never been more in
demand and this has lead to a culture of unregulated, uninsured and unvetted
carers providing services in the marketplace.
Home Instead
Senior Care has warned of the consequences of availing of such unregulated services. Danette Connolly, Director of Care, said that
all care providers should be regulated and undergo external auditing processes,
and this is something that Home Instead Senior Care has been campaigning for.
Danette added, “Currently
Ireland’s home care market is completely unregulated. Seniors are availing of
care that is not monitored and some are directly employing carers, leaving
themselves vulnerable as they are the employer but are not necessary fulfilling
all the employer obligations, such as insurance cover, health and safety
regulations and tax requirements.”
According to
Linda Gallagher, Joint Managing Director of First Ireland, specialist Insurance
Brokers to the care industry, people engaging carers through the black economy can
find themselves in a vulnerable position if an accident occurs.
“It is most likely
in such cases that the carer will not carry their own insurance cover. In the senior care sector the number one
claim relates to injuries caused either to the carer or the senior themselves
by their moving and handling. If the
carer is not employed by a professional, insured senior care specialist
company, and sustains an injury, they will be advised to sue the homeowner or
whoever engaged their services. In
addition, the senior themselves will have no recourse to anybody in the event
of them sustaining an injury.”
Home Instead
Senior Care CAREGivers are regularly monitored and undergo Gardai vetting. Home Instead Senior Care was also recently
awarded ISO certification which copper-fastens its commitment to quality care,
customer service and continual improvement.
ISO 9001, which
is administered by the International Organisation for Standardisation, is
recognised globally as the guideline for establishing and maintaining an
effective quality management system for businesses in any sector.