Home Instead Senior Care to provide Emergency Response to Waterford Seniors

Home Instead Senior Care has partnered with Tunstall Emergency Response to provide enhanced monitored protection for seniors. This pilot programme being rolled out in Waterford City is called HomeCARE support.

According to Danette Connolly, Director of Care at Home Instead Waterford, the safety and security measures on offer will give seniors and their family members peace of mind and the HomeCARE support programme will ensure that a “responder” is at hand when needed. 

“We visit clients who have an Emergency Response Monitored system but don’t have family or friends that can respond should they need it anytime 24 hours a day.  What we now offer is that Home Instead Senior Care becomes their “first responders” in the case of an emergency.  As time is of the essence in urgent situations our team of CAREGivers and Community Responders can be at the home of a senior 24 hours a day bringing assurance to seniors and their family members.”

Danette added, “With advanced technology and monitoring a senior person is afforded more security and assurances.  If a person requires assistance they push the red button on a security pendent.  A connection is then made via their phone line or SIM card to the Emergency Response monitoring centre .The monitoring centre staff will then attempt to make contact with the client.  If they cannot make contact they will then make a call to the persons designated contact, and if the person is availing of HomeCARE support service Home Instead Senior Care will respond to the persons needs. “

Tunstall Emergency Response has provided tele-healthcare solutions for over 20 years and welcomed the partnership with Home Instead.  James Doyle, MD, Emergency Response said, “Home Instead has been delivering quality senior care in Waterford since 2009 and we felt that the fit was just right.  We are two companies that that share a clearly defined objective and that is to support seniors enabling them to live full, independent lives in their own homes.”

“With a team of dedicated CAREGivers and a vast range of home and personal monitoring solutions, seniors and particularly their families and carers can rest assured that they are more protected than ever.”

Home Instead opened its doors in Waterford in 2009 with just four staff and today it has cared for over 800 clients, employs 70 CAREGivers along with an office support team of 7, including 3 nurses.

To find out more about the services provided by Home Instead Senior Care Waterford you can visit www.homeinstead.ie or call 051 333966.